Refund and Return Policy

Last updated: August 2026

We want you to be happy with your NEXIA purchase.

If you receive a damaged, defective, or incorrect item, please contact us at servicesphoseyise@gmail.com as soon as possible after receiving your order. Please include your order details and photos of the item where applicable.

Eligible items may be returned for a refund or replacement. Items must generally be unused and in their original condition and packaging.

Items that have been used, damaged after delivery, or returned without prior approval may not be eligible for a refund or replacement.

Approved refunds will be issued to the original payment method. Processing times may vary depending on your payment provider.

For return instructions, please contact servicesphoseyise@gmail.com before sending anything back.